IT has become the backbone of every enterprise and small business. Even on the personal level too, we can’t ignore the importance of IT. Hence, IT support services have an important role to play in the coming year. Understanding the importance, software developer and manufacturer companies are outsourcing their IT support services to Microsoft Certified technical groups.
IT support services are available for versatile segment of users. These services are available on both remote and on site-visit basis. Customer oriented enterprises are offering, IT support services in a user-friendly and cost-effective manner.
Significant role of IT support services includes:
• Intellectual counseling on the primary stage
• Optimization of the system/Server performance
• Development of qualitative IT infrastructure
• Tighten the security aspect
• Effective data backup management
• Installation of compatible software
• Perform consistent monitoring of client’s server or system
Categories of IT support services
• Support for operating system
• Support for Internet networking
• Support for Migration of system/application software
• Support for Exchange server and email client
• Support for security patches
• Support for data backup
Selection of suitable IT support services is an essential part of your business if you want to gain absolute peace of mind. In turn, you will be able to focus deeply on your business and survive in the increasing competition. Brand specific IT support services are also available like Dell support, HP support and so on.
How to manage the Network Environment using Active Directory?
Active directory –a property modifier
Active directory is the protocol which provides the platform to manage the network environment. Microsoft has done enough amendment to simplify the use of Active Directory in terms of management, migration and deployment.
Important feature of Active Directory include:
• Permission of X.500 close user group professional in the same company.
• Inception of secure data management
• Presence of hierarchical system allows the system administrator to have clean information of individual user accounts
• Object-targeted storage organization, allows easy access for information from anywhere in the network.
Benefits of Active Directory
• Organizations are able to perform their regular business operating while switching over from one network to other network platform.
• Users don’t have to do much amendment in the existing network.
• Existing user accounts and resource permission will be self migrated.
• Services and application running on the existing platform would also get migrated without any effort.
Deployment of Active Directory
User should follow the below suggestion to formulate Active directory over the new server platform.
• Test and verify the deployment process.
• Against the Forest Root create a DNS.
• Create the Forest Root.
• Map a new Regional Domain.
• Import your valuable data from other sources.
Active directory is the protocol which provides the platform to manage the network environment. Microsoft has done enough amendment to simplify the use of Active Directory in terms of management, migration and deployment.
Important feature of Active Directory include:
• Permission of X.500 close user group professional in the same company.
• Inception of secure data management
• Presence of hierarchical system allows the system administrator to have clean information of individual user accounts
• Object-targeted storage organization, allows easy access for information from anywhere in the network.
Benefits of Active Directory
• Organizations are able to perform their regular business operating while switching over from one network to other network platform.
• Users don’t have to do much amendment in the existing network.
• Existing user accounts and resource permission will be self migrated.
• Services and application running on the existing platform would also get migrated without any effort.
Deployment of Active Directory
User should follow the below suggestion to formulate Active directory over the new server platform.
• Test and verify the deployment process.
• Against the Forest Root create a DNS.
• Create the Forest Root.
• Map a new Regional Domain.
• Import your valuable data from other sources.
Installation of DNS Server in Windows Server 2003
When you browse Internet, you always write alphanumeric address in the address bar. You write these type of addresses because these are easy to remember. The main point is that any server address is in the form of IP address. Then there arises the need of translating these alphanumeric addresses in the IP addresses. Here comes the role of DNS Server. DNS Server does the task of translating the alphanumeric address into the IP address. This server is required when you write any website address in the address bar or you click on any link. Before the installation of DNS Server, you should have the information about your domain name, the IP address and host name of each server for which you want to provide name resolution.
If you want to configure your computer as a DNS Server, then the following conditions should be fulfilled:
Your operating system should be configured in the correct way. DNS service is based on the correct configuration of the operating system and its services, in case you are using the Windows Server 2003 family. You have to allocate the available disk space. All the existing disk volumes should use the NTFS file system.
If you want to install DNS Server, then follow these steps:
Click on the Start, click on Control Panel and then click on the Add or Remove Programs. After this, click on Add/Remove Windows Components. Then open the Windows Components Wizard. In the Components, pick out the Networking Services check box and then click on the Details. In the Subcomponents of Networking Services, pick out the Domain Name System (DNS) check box, click on OK and then click on the Next. If you are prompted, then type the full path of the distribution files and then click on OK. In this way DNS Server will be installed on your system.
If you want to configure your computer as a DNS Server, then the following conditions should be fulfilled:
Your operating system should be configured in the correct way. DNS service is based on the correct configuration of the operating system and its services, in case you are using the Windows Server 2003 family. You have to allocate the available disk space. All the existing disk volumes should use the NTFS file system.
If you want to install DNS Server, then follow these steps:
Click on the Start, click on Control Panel and then click on the Add or Remove Programs. After this, click on Add/Remove Windows Components. Then open the Windows Components Wizard. In the Components, pick out the Networking Services check box and then click on the Details. In the Subcomponents of Networking Services, pick out the Domain Name System (DNS) check box, click on OK and then click on the Next. If you are prompted, then type the full path of the distribution files and then click on OK. In this way DNS Server will be installed on your system.
Alteration in Terminal Server's listening port
It is a well-known fact that TCP port 3389 is used by Terminal Server and Windows 2000 Terminal Services for client connections. Alteration in this port is not recommended by Microsoft. But you can change this port. You have to perform this task carefully, otherwise you will face serious problems.
You have to give more concentration while modifying the registry. If you want to change the default port, then you have to follow these steps:
You start with the task of running Regedt32 and go to this key, HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Terminal Server\WinStations\RDP-Tcp. Then you have to find the port number subkey and notice the value of 00000D3D, hex is for 3389. After this, you have to change the port number in Hex and save the new value.
If you want to change the port for a particular connection on the Terminal Server, then follow these steps:
You have to run Regedt32 and go to this key, HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Terminal Server\WinStations\connection. After this, you have to find the port number subkey and notice the value of 00000D3D, here hex is for 3389. Then you have to change the port number in Hex and save this new value.
After performing this, you have to make alteration in the Port on the Client Side. Follow these steps to perform this:
You have to open Client Connection Manager. Then on the File menu, click on New Connection and then create the new connection. After executing the wizard, you will view a new connection listed there. Then you have to ensure that new connection is highlighted. After this, on the File menu, click Export. Then you have to edit the .cns file using Notepad. You have to make modifications in the server port, Server Port=3389 to Server Port= new port number, that you had specified on Terminal Server. Now import the file back into Client Connection Manager. Then you will be demanded to overwrite the current one. If it has the same name, then overwrite it. In this way, you will receive a client that has the correct port settings to match your Terminal Server settings.
You have to give more concentration while modifying the registry. If you want to change the default port, then you have to follow these steps:
You start with the task of running Regedt32 and go to this key, HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Terminal Server\WinStations\RDP-Tcp. Then you have to find the port number subkey and notice the value of 00000D3D, hex is for 3389. After this, you have to change the port number in Hex and save the new value.
If you want to change the port for a particular connection on the Terminal Server, then follow these steps:
You have to run Regedt32 and go to this key, HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Terminal Server\WinStations\connection. After this, you have to find the port number subkey and notice the value of 00000D3D, here hex is for 3389. Then you have to change the port number in Hex and save this new value.
After performing this, you have to make alteration in the Port on the Client Side. Follow these steps to perform this:
You have to open Client Connection Manager. Then on the File menu, click on New Connection and then create the new connection. After executing the wizard, you will view a new connection listed there. Then you have to ensure that new connection is highlighted. After this, on the File menu, click Export. Then you have to edit the .cns file using Notepad. You have to make modifications in the server port, Server Port=3389 to Server Port= new port number, that you had specified on Terminal Server. Now import the file back into Client Connection Manager. Then you will be demanded to overwrite the current one. If it has the same name, then overwrite it. In this way, you will receive a client that has the correct port settings to match your Terminal Server settings.
Upgrading from the Small Business Server 2000 to Small Business Server 2000 SP1a
Microsoft Small Business Server 2000 helps the small and medium size organizations, by providing them many services in the affordable price. Small Business Server 2000 SP1a is the next version of it and having many improvements over it. For the installation of Small Business Server 2000 SP1a, you have to check whether enough free space is available or not. If enough space is not available, then you are not able to install the Small Business Server 2000 SP1a. For installing it, perform these steps:
You can download the Small Business Server 2000 SP1a package from the Microsoft Web site, but for performing this you should be the user of Small Business Server 2000. If you are not a user of the Small Business Server 2000, then you have to purchase its full product. After downloading this package save it on your computer. Now, you have to stop any services like antivirus that are running on the server. Then you have to double-click on the SBSSP1a.exe file. After this you have to unzip its files in the folder indicated in the dialog box. After all of the files are unzipped, then locate the folder in which you have saved its unzipped files. Then you have to double-click on the SP1Setup.exe in the folder.
Now, if you are prompted to install the Windows 2000 Service Pack 4, then click on OK. Then the Windows 2000 Service Pack 4 Setup Wizard starts. If you are not prompted, then it means that this wizard has already started. Then click on Next. After this, follow the instructions to complete the Setup Wizard. When you are prompted to restart the computer, perform it. After your computer has been restarted, log on as administrator. After following the above mentioned steps, Small Business Server 2000 SP1a will gets installed.
You can download the Small Business Server 2000 SP1a package from the Microsoft Web site, but for performing this you should be the user of Small Business Server 2000. If you are not a user of the Small Business Server 2000, then you have to purchase its full product. After downloading this package save it on your computer. Now, you have to stop any services like antivirus that are running on the server. Then you have to double-click on the SBSSP1a.exe file. After this you have to unzip its files in the folder indicated in the dialog box. After all of the files are unzipped, then locate the folder in which you have saved its unzipped files. Then you have to double-click on the SP1Setup.exe in the folder.
Now, if you are prompted to install the Windows 2000 Service Pack 4, then click on OK. Then the Windows 2000 Service Pack 4 Setup Wizard starts. If you are not prompted, then it means that this wizard has already started. Then click on Next. After this, follow the instructions to complete the Setup Wizard. When you are prompted to restart the computer, perform it. After your computer has been restarted, log on as administrator. After following the above mentioned steps, Small Business Server 2000 SP1a will gets installed.
Windows Server Support to Restore Windows Time service on local computer
This post provides Windows Server Support to restore windows time on local computer. It's Applies To: Windows 7, Windows Server 2003, Windows Server 2003 R2, Windows Server 2003 with SP1, Windows Server 2003 with SP2, Windows Server 2008, Windows Server 2008 R2, Windows Vista
Use this procedure to restore the Windows Time service on the local computer to the default settings.
Administrative permit
To perform this procedure on the local computer, you must be a member of the Administrators group. To perform this procedure on a remote computer, you must be a member of the Domain Admins group.
To restore Windows Time service on local computer to default settings
1. Open a Command Prompt.
2. Type the following command and then press ENTER:
net stop w32time
3. Type the following command and then press ENTER:
w32tm /unregister
4. Type the following command and then press ENTER:
w32tm /register
5. Type the following command and then press ENTER:
net start w32time
Use this procedure to restore the Windows Time service on the local computer to the default settings.
Administrative permit
To perform this procedure on the local computer, you must be a member of the Administrators group. To perform this procedure on a remote computer, you must be a member of the Domain Admins group.
To restore Windows Time service on local computer to default settings
1. Open a Command Prompt.
2. Type the following command and then press ENTER:
net stop w32time
3. Type the following command and then press ENTER:
w32tm /unregister
4. Type the following command and then press ENTER:
w32tm /register
5. Type the following command and then press ENTER:
net start w32time
How to use the Move Mailbox tool in Exchange Server 2003
If the Move Mailbox tool is multithreaded, how many threads can it create at the same time? How many mailboxes can the Mailbox Move tool move at the same time?
Can the Move Mailbox tool move mailboxes between earlier versions of Exchange, or can it only move mailboxes to or from Exchange 2003?
Can a mailbox move operation still be done from Exchange Tasks in Active Directory Users and Computers ?
This section provides exchange 2003 server support for how to use the new functionality of the Move Mailbox tool.
1. In Exchange 2003, start Exchange System Manager, select the mailboxes that you want to move (or select the users in Active Directory Users and Computers), and then click Exchange Tasks.
2. When the Exchange Task Wizard appears, click Move Mailbox , and then click Next.
3. Select the server and the mailbox store that you want to move the mailboxes to, and then click Next.
4. Click the action that you want the Move Mailbox tool to take if corrupted items are encountered during the mailbox move, and then click Next.
5. Select the start time and the finish time for the mailbox move, and then click Next.
6. The mailbox move is now underway. Note that all the selected mailboxes are moved at the same time (the percent of messages that have been moved increases on all the selected mailboxes at the same time).
7. After the mailbox move is complete, Exchange Task Wizard displays a summary of results of the task. If you want to view a detailed report of the Move Mailbox task, click to select the View detailed report when this wizard closes check box, and then click Finish.
Summary In this Server Support tips is used To use Exchange 2003 management tools, the schema must be updated by installing an Exchange 2003 server. Or, if you are using Exchange 2003 ESM or ADUC without having installed an Exchange 2003 server, you need to run Exchange 2003 Setup by using the /forestprep switch. If you do not update the schema, Move Mailbox will not work correctly.
Can the Move Mailbox tool move mailboxes between earlier versions of Exchange, or can it only move mailboxes to or from Exchange 2003?
Can a mailbox move operation still be done from Exchange Tasks in Active Directory Users and Computers ?
This section provides exchange 2003 server support for how to use the new functionality of the Move Mailbox tool.
1. In Exchange 2003, start Exchange System Manager, select the mailboxes that you want to move (or select the users in Active Directory Users and Computers), and then click Exchange Tasks.
2. When the Exchange Task Wizard appears, click Move Mailbox , and then click Next.
3. Select the server and the mailbox store that you want to move the mailboxes to, and then click Next.
4. Click the action that you want the Move Mailbox tool to take if corrupted items are encountered during the mailbox move, and then click Next.
5. Select the start time and the finish time for the mailbox move, and then click Next.
6. The mailbox move is now underway. Note that all the selected mailboxes are moved at the same time (the percent of messages that have been moved increases on all the selected mailboxes at the same time).
7. After the mailbox move is complete, Exchange Task Wizard displays a summary of results of the task. If you want to view a detailed report of the Move Mailbox task, click to select the View detailed report when this wizard closes check box, and then click Finish.
Summary In this Server Support tips is used To use Exchange 2003 management tools, the schema must be updated by installing an Exchange 2003 server. Or, if you are using Exchange 2003 ESM or ADUC without having installed an Exchange 2003 server, you need to run Exchange 2003 Setup by using the /forestprep switch. If you do not update the schema, Move Mailbox will not work correctly.